Hilton Minneapolis/St. Paul Airport - Mall of America Business Travel Sales Manager Bryan Kuffel and Reservations Coordinator Vishwa Ural set a new property marketshare record with year-end 2009 results.



The Hilton led the hotel market of Bloomington, MN in marketshare penetration for calendar year 2009 finishing #1 of 8 hotels according to the Hotelligence Report produced by TravelClick, Incorporated which measures reservation activity produced through the Global Distribution Systems.  The report also illustrates a +30% increase in marketshare penetration from the prior year with an overall achievement of 172%.

"This accomplishment is truly significant given the challenges every business faced during calendar year 2009, " said Shawn Anderson, Director of Sales & Marketing for the Hilton.  "Bryan and Vishwa worked hard as a team all year to ensure our clients needs were met and we could accommodate their travel."

Kuffel and Ural introduced a new program called 'Hospitable by Nature' in 2009 which produced over 600 room nights.  Kuffel explains, "The program was designed to accommodate travel needs of clients who had smaller annual travel volume and were not able achieve national account status through the brand.  This program provided them with an option to utilize our Hilton for inbound travel to the Twin Cities and an opportunity for their travelers to receive benefits through the brand's frequent guest program - Hilton HHonors."

"We are fortunate to have the staff we do," says Kuffel.  "Everyone is looking for value.  I am always confident in talking with prospective clients or those who have used other properties in our marketplace because I know the kind of positive expereince they are going to have when they stay with us."

"From the initial check-in by our front desk associates to the quality and cleanliness of their guestroom maintained and cared for by our engineering and housekeeping team to their dining experience in Blue Water Grill under the direction of Executive Chef & Nature Photographer Eric G. Baker - celebrating over 20 years of service at the Hilton - I know our staff is going to deliver and leave the guest with a great impression."
 
To learn more about business travel rates at the Hilton, contact Bryan Kuffel - Business Travel Sales Manager - at 952-548-0976 or e-mail bryankuffel@remingtonhotels.com.  To learn more about the Hilton Minneapolis/St. Paul Airport - Mall of America, visit www.mspairport.hilton.com.